These General Terms and Conditions (hereinafter “GTC”) govern the online shopping service that will allow the purchase of products and/or services offered on the website (hereinafter “the Website”) .

Pontier S.C. (Hereinafter Pontier) owns the Website and supplies the products and/or services that are marketed through the same.

The contractual relationship of sale involves the delivery, in exchange for one particular product or service price designated on this website.

Purchase through this website implies adherence to the GTC as published at the time that you access the Website, which implies that the user has read and understands the foregoing herein, is a person with sufficient capacity to contract and finally assumed fulfill the obligations contained in the document.

The user is responsible for the veracity of the data provided during online shopping. Also, if the purchase on this website requires user registration, it has the full responsibility for the use and safekeeping of the username and password provided to you by responding to these acts are performed. The user must inform the provider, upon becoming aware of it, about the loss, disclosure or unauthorized use of a third party to your private area registered user access.

Pontier reserves the right to modify these GTC, without affecting the products or services acquired through the website prior to the change.

There may be a limit of units available for products sold through the Website. If this was the case before finalizing the order, Pontier will inform you a soon as possible to offer you the best possible solution. In the event that the product is unavailable after the order has been made, the user will be informed by email or phone of the total or partial cancellation of this. The partial cancellation of the order due to unavailability doesn’t give the user the right to cancel the entire order.

All prices for products or services on the Website include VAT and other taxes that may be applicable.

The Prices reflected for each product or service do not include shipping, handling, packaging, shipping insurance or other additional product or service purchased, unless otherwise expressly indicated. Any kind of additional costs that may apply will be communicated to the user before confirming the purchase.

The prices for each product or service will be published on the Website and applied automatically by the purchase process in the checkout. The user assumes that the economic value of some of the products or services offered can vary in real time. In any case this will be always communicated prior to the execution of the purchase.

The user is obliged to pay at the time of ordering.

Pontier can offer discount codes periodically to its Users. These discounts only apply to the instructions specified by Pontier with respect to a code, and in all the case of the users.

Once you have completed the order, that is, with the acceptance hereof and confirmation of the purchase process, Pontier always sends an email to the user confirming the details of the purchase.

Pontier delivers orders in perfect conditions to the address indicated by the user in the corresponding form. If you want the order delivered to a different address please indicate the address on the form, you must expressly note in the section provided for this purpose.

Pontier assumes no liability if delivery orders are not undertaken as a consequence of false data provided by the user, inaccurate or incomplete as well as causes attributable to the user.

Pontier takes all necessary measures so that delivery can be made within the agreed time limits. Pontier considers the payment confirmation for any of the systems that are enabled, a necessary condition to maintain the delivery. However, the time delivery indicated to the user is an estimation and may vary for logistical reasons or force majeure. In case of delays, the user will be informed promptly.

Each delivery is considered completed from the moment in which Pontier or the carrier engaged by making the product available to the user.

Pontier does not accept the return and therefore the money back unless the product has factory damages or have been problems in the handling of this product and all within a maximum of 14 days after the delivery.

The right of withdrawal shall not apply to products already used or for reasons of hygiene or other exceptions legally referred unsuitable for this right.

In the event that the delivered product is defective or wrong, Pontier will refund the money.

If for any reason you are not fully satisfied, you may return your whole purchase or part of it within 14 working days from the date of delivery. If he had delivery the purchase with free shipping the user may pay the shipping cost of the return.

Click here to know more about shipping and returns

To purchase online Pontier requests certain personal data. All cells containing the asterisk symbol (*) indicate that is mandatory to facilitate personal data required in the said box to complete the purchase.

Pontier ensures full compliance with the obligations under the Spanish Protection of Personal Data Law 15/1999, of December 13, as well as those provided in the implementing regulations, approved by Royal Decree 1720/2007 of December 21 and other applicable regulations. For this purpose, Pontier has established all the technical means at their disposal to make sure and prevent the data provided by the user through the website is not inappropriately lost, misused, altered, disclosed, unauthorized accessed and theft, without prejudice to inform you that the Internet security measures are not foolproof and no method of transmission over the Internet or electronic storage is 100% secure.

The personal information you provide will be included in an automated file owned by Pontier, in order to manage the online purchase of products and/or services offered on the website and send information about them, by any means of communication.

The user has the right to access information concerning it gathered in the Pontier automated file, modify it if erroneous, cancel or oppose its treatment via email or writing to Pontier, at the address indicated in the Legal Notice of this website providing a copy of your National Identity Card or any other means legally valid.

These conditions are governed by and construed in accordance with Spanish legislation in matters not expressly stated.

Pontier and the user agree to submit any dispute that may arise from the provision of goods or services hereof, to the Courts and Tribunals of the domicile of the purchaser, if the user is an end consumer, or, as the case may be, The Courts and Tribunals of the address of Pontier if the user is a company.